Changing Your Macintosh Remote Access Settings for KWOM



 
 
 

To determine if your version of the MacOS includes Remote Access:
  • Click on the Apple icon at the top left of the Desktop screen 
  • Scroll down to 'Control Panels'
  • Search the list for 'Remote Access'
If you see 'Remote Access' on the list, select it by highlighting it with the mouse, and releasing the mouse button.  (Note: Some users may not have to hold down the mouse button to keep the drop-down menus open; in this case, make selections by clicking with the mouse while the desired option is highlighted).

The Remote Access Control Panel is highlighted in the example to the right.
 

 
When you open the 'Remote Access' window, you may see a window like the one to the right.  To view the details of your account, click on the blue triangle to the left of the word 'Setup'.  If your window does not look like this, move to the next step.

The blue triangle at the top left of the window will turn and point downword to display the details of this connection.

 
Changing the Phone Number To change the phone number you dial to reach KWOM, simply click in the box labeled 'Number' and delete the number there.  Then, type in your new access number.  If you don't yet know what your new access number is supposed to be, click here to find out.

Note: If you have any numbers in addition to the standard 7 or 10 digit phone number, your computer's dialer may be set up to account for special calling features (ex: *70 before the phone number disables call waiting, and a 9 may be necessary to dial and outside line for business lines).  These numbers will still work with KWOM's new server. 

When you have changed the phone number, close the 'Remote Access' menu.  You may be asked if you wish to save the changes you have made.  Click 'Save'.

 
Changing TCP/IP or MacTCP

Now, you need to determine which version of the TCP protocol is being used on your Mac:

  • Click on the Apple icon at the top left of the Desktop screen
  • Scroll down to 'Control Panels'
  • Search the list for the letters 'TCP'
The example to the right shows a machine with TCP/IP, which is highlighted.

If you see 'TCP/IP' in your list, click here.
If you see 'MacTCP' in your list, clik here.

If you see neither of these options (or both) please call KWOM Communications for assistance.  Please contact us (630) 942-5940.  We are typically in our office between 9 AM and 6 PM Monday through Friday, and between 9 AM and 5 PM on Saturday.